Frequently Asked Questions

How do i book?

You can book an appointment through this link to our booking system: https://lsr-lash.salonized.com/

Are deposits refundable?

No, all deposits are non-refundable. If the appointment is rescheduled on our behalf, your deposit will not be lost.

Do I need to pay a deposit?

Yes, a deposit may be required to secure your appointment. If applicable, the deposit amount will be shown during the booking process.

What happens if I need to cancel or reschedule my appointment?

Cancellations and rescheduling must be made at least 48 hours in advance. Late cancellations may result in the loss of your deposit or a cancellation fee.

Do you offer training for lash extensions?

Yes! We will soon be offering both digital and in-person lash extension courses. Stay tuned for updates on our website and social media.

Can I bring a friend or child to my appointment?

For safety and comfort, we ask that you come to your appointment alone. This ensures a relaxing environment and allows us to focus on providing the best service.

What should I do if I have a reaction to the lash extensions?

If you experience redness, itching, or swelling, please contact us immediately at info@bylsr.com. We recommend a patch test before your first appointment if you have sensitive skin.

How can I contact you?

You can reach us via email at info@bylsr.com or through our social media channels.

How long do lash extensions last?

Lash extensions typically last 2-4 weeks, depending on your natural lash cycle, aftercare routine, and lifestyle. Regular refills are recommended every 2-3 weeks.

What should I do before my lash appointment?

Arrive with clean, makeup-free lashes.

Avoid using oil-based products around your eyes before your appointment.

Do not curl your lashes on the day of your appointment.

How do I take care of my lash extensions?

To extend the life of your lash extensions:

  • Avoid getting them wet for the first 24 hours after application.
  • Clean them regularly with a lash-safe cleanser.
  • Avoid rubbing or pulling on your lashes.
  • Sleep on your back or use a silk pillowcase to prevent friction.

How long does a lash extension appointment take?

A full set of lash extensions takes approximately 1 to 1.5 hours, depending on the style you choose. A refill appointment typically takes 45 to 80 minutes.